Where Is AP Located, And Can We Purchase It At
AP Address Rather Than Through Online?
|For online purchases currently dispatches from Dandenong Victoria Australia. To purchase and pick up from our location you can email us at Sales@ausmesepackaging.com.au or ring us at 03 8900 9004.|
How Can I Change My Online Account Details?
|If you wish to change your online account information, e.g., name, and address, please send these changes through to our AP team, who will update any information for you.|
Can I Order More Than The Quantity Listed On The Website?
|We do offer wholesale quantities in most cases. An email can be sent to our AP team for consideration of your request.|
Will My Order Include GST?
|All products listed on our website that incur GST will have this listed on your Tax Invoice which is included within all parcels sent. If you do not receive this Tax Invoice an email request can be sent to our AP team. GST is not charged or collected on international orders.|
Is my order confidential?
Is cash pick-up available?
How do I cancel an order?
The best way to cancel an order is by calling 03 8900 9004 or emailing us at Sales@ausmesepackaging.com.au as soon as possible.
How can I track the progress of my order?
Are there any restrictions on what I can order if I am ordering outside Australia?
What happens if I don’t receive my confirmation email for my order?
All orders placed through AP will automatically receive a confirmation email, if by any chance you do not receive this, please send us an email along with your relevant proof of payment.
How can I change the address on my order?
If you need to change your address on an order you have placed, you will need to inform us immediately as orders process through our system rapidly. Please email us your updated address, and we will attempt to alter your order promptly.
What do I do if something from my order is received damaged/missing/or not as ordered?
How can I get a copy of my Tax Invoice?
How can I pay for my order?
AP Online accepts payments via PayPal Stripe Visa or MasterCard Visa Checkout Please note that all international orders need to be paid via PayPal or Stripe.
Deliveries How long will my order take to get to me?
For more accurate delivery timeframes please visit our Shipping Information link at the bottom of the page. Delivery times are an estimate only. Delivery time does not include any time parcels may spend in the destination country’s customs service.
For more info, please click the link here Shipping Info